Terms of service

TERMS AND CONDITIONS OF SALE AND WEBSITE USE

Last Updated: September 2, 2026

These Terms and Conditions (“Terms”) govern your access to and use of getinnolabs.com (the “Website”) and your purchase and use of products sold under the Innovation Laboratories brand.

Innovation Laboratories is a trading name and brand operated by:

Ad Magic Networks LLC
312 W 2nd St, Unit #A2299
Casper, Wyoming 82601
United States

Email: help@getinnolabs.com

Throughout these Terms, “Innovation Laboratories”, “InnoLabs”, “we”, “us” and “our” refer to Ad Magic Networks LLC.

Please read these Terms carefully before accessing the Website or purchasing or using our products.

By accessing or using the Website, creating an account, placing an order, purchasing a product, enrolling in a subscription or recurring purchase program, or otherwise using our services, you agree to be bound by these Terms and any policies incorporated into them by reference.

If you do not agree to these Terms, you should not use the Website or purchase products through it.

Nothing in these Terms excludes, restricts or limits any statutory consumer right or remedy that cannot lawfully be excluded, restricted or limited.

1. OUR PRODUCTS

Innovation Laboratories sells dietary supplements, nutritional products, wellness products, personal-care products and related consumer products.

Our products may contain vitamins, minerals, botanical ingredients, amino acids, caffeine, melatonin and other dietary or wellness ingredients.

The availability, formulation, classification and permitted sale of a product may vary according to country, state or jurisdiction.

We reserve the right to restrict the sale or shipment of any product to any person, territory or jurisdiction where we reasonably believe its sale, importation, possession or use may be prohibited or restricted.

2. IMPORTANT DIETARY SUPPLEMENT AND HEALTH DISCLAIMER

Products sold by Innovation Laboratories are intended for general nutritional, dietary and wellness purposes unless expressly stated otherwise.

Dietary supplements are not medicines and are not intended to diagnose, treat, cure or prevent any disease.

Information provided through the Website, product descriptions, advertising, emails, social media, articles or other Innovation Laboratories communications is provided for general informational and educational purposes only.

It is not intended to constitute medical advice, medical diagnosis or medical treatment and should not be treated as a substitute for advice from a physician, pharmacist or other appropriately qualified healthcare professional.

No information provided by Innovation Laboratories establishes a doctor-patient, pharmacist-patient, dietitian-patient or other healthcare professional relationship.

You should not disregard, avoid or delay obtaining professional medical advice because of information you have read on our Website or received from us.

3. FDA DISCLAIMER

Where applicable to statements concerning dietary supplements marketed or sold in the United States:

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

The presence of a product on our Website does not mean that the product has been approved, certified, endorsed or recommended by the United States Food and Drug Administration (“FDA”) or any other governmental or regulatory authority unless we expressly state otherwise and are legally entitled to make that statement.

Where applicable law requires the FDA disclaimer to appear adjacent to, or otherwise be appropriately linked to, a particular product claim, the disclaimer should be read as applying specifically to that claim.

4. NO MEDICAL ADVICE

Our Website may contain information concerning ingredients, supplementation, nutrition, sleep, energy, exercise, fitness, appearance, weight management, relaxation, performance, general wellness or other health-related subjects.

Such information is not personalised medical advice.

Products and ingredients can affect different individuals differently depending upon factors including age, weight, health, diet, lifestyle, medications, medical conditions, allergies, sensitivities and other supplements or substances being consumed.

You should consult an appropriately qualified healthcare professional if you have questions about your health, medication or whether a product is appropriate for you.

If you believe you are experiencing a medical emergency, seek emergency medical assistance immediately.

5. CONSULT YOUR HEALTHCARE PROFESSIONAL

You should consult your physician, pharmacist or another appropriately qualified healthcare professional before beginning any dietary supplement, particularly if you:

are pregnant, trying to become pregnant or breastfeeding;
are under 18;
are under medical supervision;
have an existing or suspected medical condition;
take prescription medication;
take non-prescription medication;
take other dietary supplements;
have allergies or food intolerances;
have previously experienced adverse reactions to supplements;
are preparing for surgery or another medical procedure; or
have been advised to restrict or monitor your intake of particular nutrients, stimulants or ingredients.

Ingredients contained in dietary supplements may interact with medications, other supplements, foods, alcohol or medical conditions.

It is your responsibility to review the complete product label, ingredient list, allergen information, directions and warnings before consuming or using a product.

6. DIRECTIONS AND DOSAGE

Products must be used in accordance with the instructions, serving sizes, warnings and directions appearing on the product packaging and/or applicable product page.

Do not exceed the recommended serving or daily dose.

Taking more than the recommended quantity does not necessarily increase the benefits of a product and may increase the likelihood or severity of adverse effects.

You are responsible for ensuring that you understand the directions before consuming or using a product.

Where information on the physical product label differs from general information elsewhere on our Website, you should follow the directions and warnings appearing on the physical product label unless we have expressly notified you otherwise.

7. CHILDREN AND MINORS

Unless a product expressly states that it has been formulated and is suitable for children, Innovation Laboratories dietary supplements are intended for adults.

Keep all supplements out of the reach of children.

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to place an order through our Website.

We reserve the right to cancel an order where we reasonably believe that the purchaser does not meet applicable age requirements.

8. PREGNANCY AND BREASTFEEDING

Unless a product expressly states that it is suitable for use during pregnancy or breastfeeding, you should consult your healthcare professional before using it while pregnant, attempting to conceive or breastfeeding.

Nothing appearing on our Website should be interpreted as individual medical advice regarding the safety of a product or ingredient during pregnancy or breastfeeding.

9. ALLERGIES AND SENSITIVITIES

You are responsible for checking product ingredients and allergen information before use.

Products may be manufactured, processed or packaged in facilities that handle allergens or other substances capable of causing allergic reactions or sensitivities.

Where applicable, allergen information will be provided on product packaging and/or the relevant product page.

Do not consume or use a product if you know or suspect that you are allergic or hypersensitive to any ingredient contained in it.

If you experience symptoms of a serious allergic reaction, discontinue use and seek appropriate medical assistance immediately.

10. ADVERSE REACTIONS

Individual responses to dietary supplements and wellness products vary.

If you experience an unexpected or concerning reaction after consuming or using one of our products, discontinue use and seek advice from an appropriate healthcare professional.

Serious reactions should receive immediate medical attention.

We may request information including the product name, lot or batch number, expiry date, order details, dosage used, other products or medications taken and information concerning the reported reaction to enable us to investigate the matter and comply with applicable product-safety and adverse-event reporting requirements.

11. CAFFEINE AND STIMULANT PRODUCTS

Certain Innovation Laboratories products may contain caffeine or other ingredients intended to support energy, alertness or performance.

Always check the label before use.

You should consider your total daily caffeine and stimulant intake from all sources, including coffee, tea, energy drinks, food, medication and other supplements.

Do not indiscriminately combine caffeine-containing products with other stimulant-containing products.

Individuals who are sensitive to caffeine or stimulants, or who have been advised to limit their consumption, should consult an appropriate healthcare professional before use.

Follow all product-specific warnings.

12. SLEEP, RELAXATION AND MELATONIN-CONTAINING PRODUCTS

Certain Innovation Laboratories products may contain melatonin or other ingredients intended to support sleep or relaxation.

Such products may cause drowsiness.

Do not drive, operate machinery or undertake activities requiring full alertness after consuming a product if it causes or may cause drowsiness.

Do not combine sleep or relaxation products with alcohol, sedative medication or other substances capable of causing drowsiness without obtaining appropriate professional medical advice.

Always follow product-specific directions and warnings.

13. SUPPLEMENTS DO NOT REPLACE A BALANCED DIET

Dietary supplements are intended to supplement rather than replace a varied and balanced diet and healthy lifestyle.

No Innovation Laboratories dietary supplement should be relied upon as the sole source of nutrition unless it is expressly formulated, labelled and legally marketed for that purpose.

14. PRODUCT AND HEALTH CLAIMS

We endeavour to ensure that claims concerning our products comply with applicable law.

Statements concerning ingredients, nutritional content, bodily structure or function, general wellness or potential benefits are made on the basis of information and substantiation available to us.

A statement that an ingredient supports, maintains or contributes to a normal bodily structure, function or state of wellbeing should not be interpreted as a statement that the product diagnoses, treats, cures, mitigates or prevents a disease.

No general statement made by Innovation Laboratories constitutes a guarantee that a particular individual will experience a particular result.

15. INDIVIDUAL RESULTS MAY VARY

Results from dietary supplements, personal-care products and wellness products vary between individuals.

Testimonials, reviews, case studies, before-and-after materials and descriptions of individual experiences represent the experiences or opinions of the individuals concerned.

They do not guarantee that another customer will experience the same or similar results.

Results may depend upon numerous factors including age, genetics, health, diet, lifestyle, consistency of use and other individual circumstances.

16. CUSTOMER REVIEWS AND TESTIMONIALS

The Website may contain customer reviews, testimonials, ratings and other user-generated content.

Statements made by customers are their own opinions and do not necessarily represent the views, medical claims or scientific conclusions of Innovation Laboratories.

Publication of a customer review does not mean that Innovation Laboratories adopts every health, medical or performance statement contained within that review.

We reserve the right to moderate, reject or remove reviews where appropriate, including content that contains:

unlawful material;
fraudulent or misleading content;
unsupported medical or disease claims;
personal or confidential information;
offensive or abusive material;
spam;
irrelevant promotional material; or
material unrelated to the product being reviewed.

We will not knowingly fabricate reviews or materially alter a genuine review in a manner that changes its meaning.

Where a review has been incentivised, we may identify it as such where required by applicable law.

17. PRODUCT INFORMATION AND FORMULATION CHANGES

We make reasonable efforts to ensure that product descriptions, ingredient information, photographs, quantities, nutritional information and other product information are accurate.

However, formulations, packaging, labelling and ingredients may occasionally be updated.

Products received may therefore differ slightly in appearance, packaging or formulation from photographs or older information appearing on the Website.

You should always read the information and warnings supplied with the actual product before consumption or use.

If you identify a material discrepancy that may affect the safety or suitability of a product for you, contact us before using it.

18. STORAGE AND EXPIRY

Products must be stored according to the instructions appearing on their packaging.

Unless otherwise specified, supplements should generally be kept in a cool, dry place away from excessive heat, moisture and direct sunlight and securely out of reach of children.

Do not consume a product after its stated expiry or use-by date.

To the extent permitted by law, we are not responsible for deterioration or damage caused by improper storage, handling or use after delivery.

19. ORDERS AND CONTRACT FORMATION

When you place an order, you are making an offer to purchase the products contained in that order.

Receipt of an automated order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We may decline or cancel an order before dispatch for legitimate reasons including:

product unavailability;
obvious pricing or listing errors;
suspected fraud;
payment failure;
unusually large quantities;
suspected unauthorised resale;
legal or regulatory restrictions;
shipping restrictions;
suspected abuse of discounts, promotions or refund policies; or
inability to lawfully ship a product to its destination.

If we cancel an order after receiving payment and do not supply the relevant products, we will refund the amount paid for those products.

20. PRICING

Prices are displayed in the currency indicated on the Website.

Applicable sales taxes, shipping costs and other charges will be displayed or calculated where appropriate.

Prices and promotions may change from time to time.

Price changes will not ordinarily affect an order that has already been accepted.

Where an obvious pricing error has occurred and a reasonable customer should have recognised that the displayed price was erroneous, we reserve the right to cancel the affected order and issue a refund.

21. PAYMENT

By submitting payment information, you represent and warrant that:

you are authorised to use the payment method supplied;
the information supplied is complete and accurate;
you authorise us and our payment service providers to charge the applicable purchase amount; and
where you purchase a subscription or recurring product, you authorise recurring charges in accordance with the terms disclosed to you before purchase.

Payments may be processed by independent third-party payment processors.

We do not necessarily receive or store your complete payment-card information.

22. FRAUD PREVENTION AND ORDER VERIFICATION

Transactions may be subject to fraud-prevention, payment verification and security procedures.

We may request additional information reasonably necessary to verify an order, customer or payment method.

We reserve the right to refuse, hold or cancel transactions that we reasonably believe are fraudulent, unauthorised, abusive or unlawful.

23. SHIPPING AND DELIVERY

Delivery dates and timeframes displayed on the Website are estimates unless we expressly guarantee a particular delivery date.

Delivery may be affected by carriers, customs authorities, weather, strikes, public holidays, governmental action, customs inspections and other circumstances outside our reasonable control.

Customers are responsible for supplying a complete and accurate delivery address.

Where permitted by applicable law, additional costs resulting directly from an incorrect or incomplete address supplied by the customer may be charged to the customer.

Nothing in this section restricts mandatory statutory rights concerning delivery.

24. INTERNATIONAL ORDERS, CUSTOMS AND IMPORTATION

Supplement laws differ substantially between countries.

An ingredient that may lawfully be sold as a dietary supplement in the United States may be restricted, differently classified or prohibited in another jurisdiction.

Customers placing international orders are responsible, to the extent permitted by applicable law, for ensuring that products they purchase may lawfully be imported, possessed and used in their destination jurisdiction.

We may restrict products or shipping destinations where we become aware of applicable restrictions, but we cannot guarantee that our Website will identify every local legal or regulatory restriction.

International shipments may be subject to customs duties, import taxes, handling fees or other governmental charges.

Unless expressly included in the purchase price or applicable law requires otherwise, these charges are the responsibility of the recipient.

We are not responsible for customs delays or governmental seizure of products lawfully dispatched by us where the issue results from restrictions applicable in the destination jurisdiction and where applicable law permits such allocation of responsibility.

Nothing in this section removes legal obligations placed directly upon us as seller, distributor or importer.

25. RISK AND TITLE

Ownership and risk in products transfer at the time prescribed by applicable law.

Nothing in these Terms is intended to transfer risk to a consumer earlier than permitted under mandatory consumer protection law.

26. 30-DAY MONEY-BACK GUARANTEE

In addition to statutory consumer rights, Innovation Laboratories offers a 30-Day Money-Back Guarantee on qualifying purchases unless different terms are clearly disclosed on the applicable product page before purchase.

If you are dissatisfied with a qualifying product, contact us within 30 days of receiving it at:

help@getinnolabs.com

Please provide your order number and sufficient information to identify your purchase.

We reserve the right to implement reasonable measures to prevent fraudulent or abusive use of the guarantee, including repeated claims, claims involving unusually large quantities, multiple claims associated with the same customer, household, address or payment method, or other circumstances reasonably indicating abuse.

Our 30-Day Money-Back Guarantee is a voluntary commercial guarantee.

It does not replace, reduce or restrict statutory consumer rights.

27. RETURNS OF SUPPLEMENTS AND HYGIENE-SENSITIVE PRODUCTS

Dietary supplements, ingestible products, personal-care products and certain wellness products may be unsuitable for resale once opened or unsealed.

Where permitted by applicable law, products that have been opened, unsealed, tampered with or partially consumed may therefore be ineligible for physical return for health, hygiene and product-safety reasons.

This does not affect:

our 30-Day Money-Back Guarantee where applicable;
your rights regarding defective products;
your rights regarding damaged or incorrectly supplied products; or
statutory consumer rights that cannot lawfully be excluded.

Please contact us before physically returning a product.

28. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive a product that is damaged, defective or materially different from what you ordered, contact us promptly at help@getinnolabs.com.

We may reasonably request photographs, packaging information, batch or lot information or other evidence necessary to investigate the matter.

Nothing in these Terms limits your statutory rights regarding defective goods, unsafe products or goods that do not conform to their description.

29. CANCELLATION AND COOLING-OFF RIGHTS

Customers in some jurisdictions have statutory rights to cancel online purchases.

Where applicable law provides a mandatory cooling-off or cancellation period, those rights apply regardless of these Terms.

Where permitted by law, cancellation rights may be restricted or cease to apply to sealed goods that are unsuitable for return for health protection or hygiene reasons after they have been unsealed.

To exercise an applicable statutory cancellation right, contact:

help@getinnolabs.com

Nothing in this section limits mandatory consumer cancellation rights.

30. SUBSCRIPTIONS, AUTO-DELIVERY AND RECURRING BILLING

Where we offer subscriptions, Subscribe & Save arrangements, auto-delivery or other recurring purchase programs, the material terms of the subscription—including price and billing or delivery frequency—will be disclosed before purchase.

By enrolling in a subscription, you authorise us or our payment provider to charge your selected payment method at the disclosed recurring intervals until the subscription is cancelled.

You may cancel a subscription using the cancellation functionality made available through your customer account or by contacting customer support.

Cancellation will not ordinarily reverse an order that has already been processed or dispatched.

Where required by applicable law, we will provide appropriate notices concerning renewals, material changes or price increases.

We will not intentionally conceal the recurring nature of a subscription.

Any mandatory statutory cancellation or auto-renewal rights applicable to you remain unaffected.

31. PROMOTIONS, DISCOUNTS AND INTRODUCTORY OFFERS

Promotions, discount codes, free gifts, introductory prices and other offers may be subject to additional conditions displayed with the relevant promotion.

Unless otherwise expressly stated:

promotions cannot be combined;
discounts have no cash value;
codes may be limited to one use per customer or household;
promotions may apply only to specified products or locations;
introductory offers may be restricted to new customers; and
promotions may be modified or withdrawn before an order is accepted where permitted by law.

We may refuse or cancel transactions involving fraudulent, automated or abusive use of promotions.

32. WEBSITE ACCURACY

We endeavour to maintain accurate and current information.

However, the Website may occasionally contain typographical errors, outdated information, inaccuracies or omissions.

We reserve the right to correct errors and update information.

We will not knowingly omit material information concerning product safety, ingredients or legally required product information.

33. WEBSITE AVAILABILITY

We do not guarantee that the Website will always be available without interruption.

It may occasionally be unavailable because of maintenance, upgrades, technical failures, third-party services or circumstances outside our reasonable control.

We may modify, suspend or discontinue Website features where reasonably necessary.

34. ACCOUNTS

Where account functionality is available, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You should notify us promptly if you reasonably believe that your account has been accessed without authorisation.

You must provide accurate information and must not impersonate another individual or create an account for fraudulent purposes.

35. INTELLECTUAL PROPERTY

Unless otherwise stated, the Website and its content—including text, trademarks, logos, product names, photographs, graphics, videos, designs, software and other materials—are owned by or licensed to Ad Magic Networks LLC and are protected by applicable intellectual-property laws.

You may access and use the Website for lawful personal, non-commercial purposes.

Unless permitted by applicable law or authorised by us in writing, you may not reproduce, republish, distribute, scrape, commercially exploit, modify or create derivative works from our Website or proprietary content.

36. PROHIBITED USE

You must not use the Website:

for unlawful or fraudulent purposes;
to interfere with Website security;
to introduce viruses, malware or malicious code;
to gain unauthorised access to systems or accounts;
to unlawfully scrape or harvest data;
to impersonate another person;
to infringe intellectual-property rights;
to submit false payment information;
to commit payment or chargeback fraud;
to abuse refunds, promotions or guarantees; or
in a manner that materially disrupts our systems or services.

We may restrict access to the Website where we reasonably believe these Terms have been materially breached.

37. THIRD-PARTY SERVICES

Our Website may use or integrate services supplied by third parties, including e-commerce platforms, payment processors, delivery companies, analytics providers, advertising platforms and technology providers.

Those services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites merely because our Website contains a link to them.

38. PRIVACY

Personal information collected through the Website is handled in accordance with our Privacy Policy and applicable privacy and data-protection laws.

Our Privacy Policy should be read alongside these Terms.

39. PRODUCT RECALLS AND SAFETY NOTICES

We reserve the right to contact customers regarding product recalls, ingredient issues, safety warnings, regulatory notices or other important product-safety information.

Where necessary, we may instruct customers to stop using, dispose of or return a product.

Customers should follow reasonable recall and safety instructions.

Product-safety communications may be sent regardless of general marketing preferences where permitted or required by law.

40. RESPONSIBILITY FOR PROPER USE

You are responsible for using products according to the directions and warnings provided.

To the extent permitted by applicable law, Innovation Laboratories and Ad Magic Networks LLC are not responsible for harm resulting solely from:

deliberate misuse of a product;
use contrary to clear safety instructions;
consumption substantially exceeding the recommended dosage;
use after expiry;
improper storage;
unauthorised modification of a product; or
use despite a known allergy or contraindication.

Nothing in this section excludes or restricts liability that cannot lawfully be excluded or restricted.

41. NO GUARANTEE OF RESULTS

Innovation Laboratories does not guarantee that any supplement, cosmetic, wellness or personal-care product will produce a particular result for every individual.

To the maximum extent permitted by law, we make no guarantee regarding a particular amount of weight loss, sleep duration, speed of sleep onset, energy level, physical performance, hair growth, cosmetic change, mood change or other individual outcome unless an express written guarantee specifically applicable to that product states otherwise.

Individual results vary.

42. WARRANTIES

Products will be supplied subject to warranties and consumer protections required by applicable law.

To the fullest extent legally permitted, we disclaim implied warranties that may lawfully be excluded.

However, nothing in these Terms excludes:

an express written product warranty or guarantee provided by us;
statutory warranties that cannot lawfully be excluded;
statutory rights relating to defective or unsafe products; or
mandatory consumer protections.

43. LIMITATION OF LIABILITY

Nothing in these Terms excludes, limits or attempts to exclude or limit liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for:

death or personal injury where liability cannot legally be excluded;
fraud or fraudulent misrepresentation;
defective or unsafe products where applicable law imposes liability that cannot be excluded; or
mandatory statutory consumer rights.

To the maximum extent permitted by applicable law, Ad Magic Networks LLC will not be liable for indirect, incidental, special or consequential losses that were not reasonably foreseeable when the relevant contract was entered into.

For consumer transactions, all exclusions and limitations contained in these Terms are subject to applicable consumer protection law.

44. INDEMNIFICATION

To the extent permitted by applicable law, persons using the Website for commercial purposes or engaging in unlawful activity agree to indemnify and hold harmless Ad Magic Networks LLC and its officers, directors, employees and agents against third-party claims arising directly from:

unlawful use of the Website;
infringement of third-party rights;
fraud; or
material breach of these Terms.

This section is not intended to impose an unfair indemnification obligation upon consumers or restrict mandatory consumer rights.

45. FORCE MAJEURE

To the extent permitted by applicable law, we will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, epidemics, governmental restrictions, customs disruption, industrial disputes, carrier disruption, power failures, telecommunications failures or major infrastructure failures.

This provision does not affect statutory rights or obligations that cannot lawfully be excluded.

46. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal or unenforceable, it will be interpreted, modified or severed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

47. NO WAIVER

Our failure or delay in enforcing a provision of these Terms does not constitute a waiver of that provision or any other right.

48. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, subscription terms and any product-specific conditions disclosed before purchase, constitute the applicable agreement between you and us concerning your use of the Website and relevant purchase.

Where any provision conflicts with mandatory consumer law, the mandatory consumer law prevails.

49. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our products, services, business practices, technology or applicable law.

The latest version will be published on the Website with an updated revision date.

Changes will not retrospectively remove contractual or statutory rights that have already arisen where doing so would be unlawful.

50. GOVERNING LAW

These Terms and any contract arising from a purchase made through the Website are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-law principles.

This choice of law is subject to any mandatory consumer protection laws applicable to you that cannot lawfully be excluded by contract.

If you purchase as a consumer in another U.S. state or another country, nothing in these Terms is intended to deprive you of mandatory protections afforded to you under applicable law.

51. JURISDICTION AND DISPUTES

Subject to mandatory consumer rights and applicable law, disputes arising from or relating to these Terms, the Website or purchases from Innovation Laboratories shall be subject to the jurisdiction of the appropriate state or federal courts having jurisdiction in Natrona County, Wyoming, United States.

Where mandatory consumer law gives you the right to bring proceedings in another jurisdiction, including your place of residence, nothing in these Terms removes that right.

Before commencing formal proceedings, we encourage customers to contact us at help@getinnolabs.com so that we can attempt to resolve the matter.

52. UNITED STATES CONSUMERS

For customers in the United States, applicable federal and state laws govern dietary supplements, advertising, consumer transactions and product safety.

Dietary supplement statements must be interpreted in accordance with applicable FDA requirements.

Where a structure/function or similar statement is subject to the FDA dietary-supplement disclaimer requirement, the required FDA disclaimer applies to that statement.

Individual states may provide consumers with additional rights that cannot legally be waived by these Terms.

53. UNITED KINGDOM, EUROPEAN UNION AND EEA CONSUMERS

Customers located in the United Kingdom, European Union or European Economic Area may benefit from mandatory consumer protections applicable irrespective of our choice of Wyoming law.

Depending upon the circumstances and applicable jurisdiction, these may include rights concerning:

pre-contract information;
distance and online selling;
cancellation and cooling-off periods;
refunds;
delivery;
defective or non-conforming products;
unfair contractual terms; and
product safety.

Nothing in these Terms is intended to waive a consumer right that applicable law does not permit you to waive.

54. DIFFERENT REGULATORY TREATMENT BETWEEN COUNTRIES

The legal classification of supplements, ingredients and wellness products varies internationally.

A product classified as a dietary supplement in the United States may be classified as a food supplement, medicine, novel food or another category in another jurisdiction.

Ingredients that are permitted in one country may be restricted in another.

We therefore reserve the right to restrict particular products, ingredients, product claims, quantities or shipping destinations to comply with applicable laws and regulatory requirements.

55. CONTACT INFORMATION

Questions regarding these Terms, products, orders, returns, subscriptions or product-safety concerns may be directed to:

Innovation Laboratories
A trading name of Ad Magic Networks LLC

312 W 2nd St, Unit #A2299
Casper, Wyoming 82601
United States